Southern States Subaru of Raleigh has established itself as a standout in the automotive landscape, primarily known for its exceptional customer service and seamless car buying experience. With a prime location at 2511 Wake Forest Rd, this dealership has garnered numerous positive reviews from satisfied customers. Many buyers, like Vance Newlin and T Boaz, have praised the friendly, no-pressure sales environment. Sales staff such as Dakota and Joey are highlighted for their patience and commitment to helping customers find the right vehicle. Whether you're from out of town or a local, the team ensures that every detail is clear, making the process smooth and effective. The dealership also shines in post-purchase support, as noted by Julie Daughety, who appreciates the top-notch service and communication from the technician team. New owners, like Megan Labrecque, have shared experiences of outstanding pricing and helpful sales staff, making their first car purchase enjoyable and stress-free. With a focus on building lasting relationships and providing exceptional service, Southern States Subaru of Raleigh not only sells vehicles but fosters a community of satisfied customers. If you're in the market for a Subaru or simply seeking exemplary service, this dealership undoubtedly deserves a visit.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Service options
On-site services available
No delivery
Offerings
Has oil change
Offers repair services
Payments
Accepts cheques
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Parking
Free parking lot
On-site parking
Photos
Reviews For Southern States Subaru of Raleigh
Vance Newlin
May 31,2025
We just purchased a Honda CRV from here and our sales lady was Dakota. We were from out of town and I contacted her to ask a few questions before we drove an hour to the dealership. She went out to the car and looked at it for me and answered all of my questions. We went ahead and made the trip to the dealership and the car was perfect. Exactly as she had described it. Dakota did a great job and made everything go smoothly!!!
T Boaz
May 26,2025
Smoothest car purchase we have ever had. The staff is so friendly, no pressure sales, excellent experience. Joey, the salesman, was so patient in helping us pick out the right vehicle for our family. Thank you to the Manager, finance officer and sales staff for helping us buy a great car!
Rex & Pat Matthews
May 6,2025
Easiest new car purchase ever! Randy was the salesman we worked & he was great! Alex, the manager we worked with was great also! Jonathan, the finance manager was so easy to work with as well.Before we left the lot we met Brian Mac & he said not to hesitate to call if we had any problems! Next week I will go to the dealership to meet with Arely to go over all the bells & whistles & answer any questions about the digital aspects of my new Subaru!! Everyone we encountered was awesome!!
Julie Daughety
May 2,2025
Been coming to this Subaru dealer for 1.5 years. Always a GREAT Service and Technician Team working to keep our vehicle in superb working condition! Worked with a few service agents and top notch on communication and also assisting with discounts to help defray some costs.
Megan Labrecque
Apr 26,2025
I had a wonderful car buying experience at Southern States Subaru. I got quotes over phone call from all of the dealerships in the area for the car I wanted, and they were able to beat every offer getting me (what I think) was an amazing price on a new crosstrek! Fuller was very helpful in the car buying experience and had the car pulled out for me when I arrived. He also let me look at different colors of the car I got just to make sure I was getting the one I liked best. He also explained the next steps of the car buying experience to me since it was my first new car purchase and went through all of my questions, never once making me feel pressured or making me feel as if I was wasting his time. The finance department was also very knowledgeable and gave me great explanations of what I was signing and was very patient as I read through the documents and asked any questions. Overall a great experience and nice staff. I never felt the “car salesman pressure” even over the phone as I was making the deal!
Kate Shepherd
Apr 15,2025
I had such a wonderful time here!! Chuck helped me at the front desk and he was great. They replaced my part and had me on my way super quickly. I also enjoyed drinking coffee and watching a baking show in their waiting room. Just lovely experience all around. Thanks Chuck! (and Justin, the tech!)
Allison Johnson
Mar 27,2025
Reggie got us the deal we wanted on our trade and new Legacy Sport!! Stress-free, no pressure and no games experience! We told them our budget and they made it happen - with the warranty included! Their finance manager even found us a better rate than our pre-approval! We got everything we wanted for the price we wanted to pay and we LOVE our new Legacy! I’m so glad we traded up at this dealership! Our 2018 Legacy Sport is at Southern States waiting for her next owner! Ask for Reggie!!! He’s a professional, respectful and friendly salesman!
Theresa Erling
Feb 14,2025
We purchased a great used/new to us 2018 Subaru Legacy with Dakota Romano. She made our purchase so smooth and easy. She was attentive, kind, polite and professional. Dakota went out of her way to answer all of our questions and took care of everything we needed. She explained everything to my son about the fees and associated costs and really involved him in the whole process. We couldn't have asked for a better experience and I'm sure this dealership will have a repeat customer in us. Mike in finance was great. He stayed late and finished up our paperwork so we could bring home our car the same night. There was no heavy handed pressure to buy warranties but he made sure to explain our options. This was a wonderful experience all around.
Reviews For Southern States Subaru of Raleigh